Refund policy

Returns

All sales are final. We have a no-return and no-refund policy, meaning purchases are not eligible for return, exchange, or refund.

If you have any questions regarding your purchase, please contact us at info@devansdiamondco.com

Damages & Issues.

Please inspect your order upon receiving it. If your item arrives defective, damaged, or incorrect, contact us immediately so we can review the issue and make it right.

Fine jewelry requires proper care and can be permanently damaged through improper wear, mistreatment, or neglect. Devan’s Diamonds is not responsible for damage caused after the item has been received due to wear, misuse, accidents, neglect, or improper care.

If you are unsure how to properly care for your jewelry, please ask one of our jewelry consultants for recommendations specific to your piece.

We highly recommend having your jewelry professionally cleaned and inspected every six months to help maintain its condition and identify any potential issues before they become more serious.